Privacy Policy
Effective date: March 1, 2026
Summary: We collect only what we need to run your courses — account details you provide, basic analytics, your saved preferences (like theme and favorites), and purchase records. We do not sell your data. You can request access, correction, or deletion. Cookies are minimal and help remember settings.
1. Who we are
TrustVector Pathways (“we”, “us”, “our”) provides smoking cessation education via trustvector.click.
2. Information we collect
- Account data: name, email, and password hash when you sign up.
- Transactional data: course purchases and billing details processed by our payment provider.
- Usage data: page views, device type, and coarse location (city-level) for performance and fraud detection.
- Preferences: theme selection, favorites, and items added to cart stored in your browser (localStorage).
- Communications: messages you send through our contact form.
3. How we use information
- To deliver purchased courses and maintain your account.
- To improve content, fix bugs, and measure course engagement.
- To detect abuse and keep our services secure.
- To communicate service updates and respond to your requests.
4. Legal bases
We process personal data on the basis of contract (providing services), legitimate interests (improving and securing services), consent (marketing where applicable), and compliance with legal obligations (tax and accounting).
5. Sharing
We share data with processors who help us operate (hosting, payments, email) under data protection agreements. We do not sell your personal information.
6. Cookies and local storage
We use minimal cookies for session management and security. We also use localStorage for theme, cookie consent, favorites (“Fallows”), and cart. You can clear these at any time in your browser settings.
7. Data retention
We retain account and transaction data as long as you maintain an account and as required by law. Support messages are retained for up to 24 months unless you request deletion sooner.
8. Your rights
- Access, rectification, deletion, and portability of your personal data.
- Objection or restriction of processing in certain circumstances.
- Withdrawal of consent where processing is based on consent.
9. Security
We apply industry-standard safeguards to protect data in transit and at rest. No method is 100% secure; please use strong, unique passwords for your account.
10. International transfers
Your data may be processed in countries outside your own. Where required, we use standard contractual clauses or equivalent mechanisms.
11. Children’s privacy
Our teen content is designed with parental involvement. We do not knowingly collect personal data from children under 13 without verifiable consent.
12. Changes to this policy
We will update this policy as our services evolve. Material changes will be announced on this page with a new effective date.
13. Contact
For privacy questions or requests, email [email protected] or write to: Privacy, TrustVector Pathways.